Charlotte Evans

Having joined the world of ICT at 18 years old, my original role was one of admin. I had minimal knowledge of the industry and had no intention of moving into a technical role at all. Shortly after joining the small team at ExtraScope, it became clear that a majority of women who called seeking IT support were much more comfortable speaking to a female technician. This was extremely rare at the time so my role quickly mutated into one of 1st and 2nd line support and I grew and developed as I went, often learning with the clients! I moved into a management role in 2011, taking over as managing director in 2020 with a fantastic team alongside me. I now provide consultation services for multiple sectors as well as technical support and everything else the role of MD brings from HR, payroll through to buying birthday cakes for the team. I'm best known for having an out of office reply but replying anyway! Being a woman in the IT industry has always come with its challenges but I am proud and honoured to be surrounded by the best team who have continued to push the business forward as well as developing me into the type of managing director I want to be.